The audio cable is defective—it only produces a faint sound with almost no bass. This suggests it may be poorly made or not a genuine product. Very disappointing.
Réponse du fournisseur :
We need you to provide a video to our technical department to verify the cause. However, if you cannot provide it, we cannot confirm whether it is our product, nor can we judge what the problem is through the sound of the video. We need your assistance to solve the problem, otherwise we cannot give you a good solution.
09 Jul 2025